Service Division

Our specialization

Who we are

Being a link between healthcare and engineering technology, our services are driven by customer requirements. Thus, we incessantly focus on improving operational efficiency, enhancing quality, and reducing service-related costs to make life effortless.

Technical support is a critical aspect of KSC’s offerings. Our after-sales support team provides support for installations, repairs, and ongoing maintenance of all the equipment we supply. We also offer technical services and support to ensure our clients have sufficient help to keep the equipment running accordingly.

KSC understands the importance of offering reliable medical equipment, which is why we have a rapid response time to repair any failures and possible issues that may arise. Our team of highly trained and specialized technicians and engineers is available around the clock to respond to any technical issues.

Besides, with a large inventory of spare parts, swift repairs are readily available, which aids in minimizing equipment downtime.

To ensure that our clients receive the best possible support, we schedule regular Preventative Maintenance (PPM) visits. This helps the specialized engineers identify and resolve any potential issues before they become major problems, ensuring that our client’s equipment is always operating optimally.

Along with the continual and thorough support of critical equipment, regular preventative maintenance checks are placed to ensure that all machinery is functioning to the set standard, as well as being up to date with the latest software updates.

With KSC being an ISO certified company, we adhere to the highest standards of quality and service in all our practices. Our commitment to providing the best technical support is just one example of KSC’s dedication to excellence.